Subscription and Cancellation Policy

Subscriptions are billed on a recurring monthly or annual cycle in the currency shown at checkout. Applicable taxes are added where required.

Subscription fees cover access to the platform features described for your plan. Subscription fees do not include advertising spend — media budgets you allocate to Meta, Google, LinkedIn, email providers, or any other third-party platform are billed separately by those platforms (or, where applicable, invoiced as pass-through cost).

Plans renew automatically at the end of each billing cycle at the then-current rate unless cancelled beforehand.

Upgrades take effect immediately with a prorated charge. Downgrades take effect at the end of the current billing cycle.

You may cancel from the in-product Billing page at any time. Cancellation takes effect at the end of the current billing cycle; you retain access until that date.

Except where required by law, subscription fees are non-refundable. We may consider refund requests for extended service outages on a case-by-case basis.

Fully managed marketing engagements may require a separate statement of work with its own fees, term, and cancellation terms. In case of conflict, the statement of work controls for that engagement.

Failed payments will trigger retries and in-product notices. Accounts with unresolved balances may be suspended and, after an additional grace period, deactivated.

We may change plan pricing with reasonable prior notice; changes apply to the next renewal after the notice period.